At Connexions, customer service isn’t just a feature—it’s part of the foundation. In an industry where timing, compliance, and accuracy are critical, having responsive and knowledgeable support can make all the difference.

We know that no two clients work the same way. That’s why we’ve built a support experience that’s flexible, fast, and focused on helping lenders, AMCs, and brokers navigate the valuation process with ease.

Support That Stands Out

Clients often tell us that one of the things they appreciate most about Connexions is our responsiveness and willingness to listen. Our support team is made up of real people who understand the industry and take time to provide clear, personalized guidance.

Here’s what one client shared:

"We value Connexions' commitment to taking our feedback and continuously enhancing the system. The advanced payment processing systems they are developing are a significant benefit for achieving our goals. I truly enjoy the reporting built in Connexions! Having customized reports at our fingertips is a game-changer for our management inquiries."

We don’t take feedback like this lightly. It’s what helps us improve, update, and grow our platform in the right direction.

What You Can Expect

Free, unlimited onboarding
Response time under 2 hours
96% client satisfaction rate
A team that knows your business

Our goal is to give every client the tools they need to succeed, with the backing of a team that’s easy to reach and ready to help.

A Platform Built for Your Success

Because Connexions is independently owned, we have the flexibility to make changes quickly and prioritize what matters to our users. That includes continuous improvements based on client input, like enhanced reporting, payment processing, and compliance tools.

Whether you’re customizing workflows, setting up vendor rules, or managing high-volume orders, our team is here to support you every step of the way—with solutions that fit how you work.